Government Response and your privacy

At Government Response we respect your right to privacy and we understand that, as a visitor to GovernmentResponse.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of GovernmentResponse.com, download free software, request information, or subscribe to the Government Response newsletter.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on GovernmentResponse.com are always tailored to your current, designated preferences.

When you provide Government Response with your name (or alias), e-mail address, mailing address, or telephone number, and you do not 'opt out,' Government Response and Government Response representatives and affiliates may use the provided information to alert you to product upgrades, special offers, updated information, classes, new services, and other Government Response information. Representatives and affiliates may include value-added resellers and authorized training partners. Beyond its representatives and affiliates, Government Response does not offer or allow the selling of any user-provided information to third parties.

Government Response respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Government Response or Government Response representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Government Response directly. As part of your preference flexibility, you'll always have the option to opt back in and have Government Response contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still visit most Government Response websites; however, you will not have access to areas that require personal identification.

Personal information that you post to online forums is accessible by other forum participants.

Government Response membership and the use of log files (cookies)

Government Response offers free membership to all GovernmentResponse.com visitors. In order to establish membership, visitors are requested to provide both personal information and preferences. This information is stored and protected by your e-mail address and password.

There is an additional "Remember me" option. By selecting it, you allow Government Response to store your information so you can access certain areas of the website without re-signing in. The sign-in information is stored until you explicitly sign out. It also allows you to return to any Government Response website on subsequent visits without having to re-enter your information. Government Response remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A "cookie" is a small line of text that is stored with your web browser for record-keeping purposes and helps Government Response provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in the Membership cookie, will be accessed by any Government Response system. Access to your membership information always requires both your E-mail Address and Password.

Government Response also utilizes visitor log files (cookies) and hosted tracking with our website. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times a user came to our site(s), and the paths they took to get there. Government Response uses the data collected from website visitor cookies and hosted tracking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our website(s) and helps us identify potential navigation issues.

We also gauge effectiveness of our communications by inserting transparent GIF images in our HTML e-mails. These GIF files are not unique identifiers and do not gather any personally identifiable information. They simply let us know the number of e-mails that have been opened.

How Government Response will protect your personal information

Government Response will always protect the personal information that you share with us. Government Response stores information internally in a controlled, secure environment.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose..

If Government Response requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Product Activation and Privacy

Government Response products may require activation in order to authenticate licensed users. The Government Response Product Activation System does not collect or utilize personal information, such as your name and contact information, and does not associate activation data with registration data.

Government Response & Security

Security is one of our highest priorities, and Government Response understands that security is important to our customers as well. Government Response will periodically publish security bulletins and technical briefs that provide information to customers about security issues.